Privacy policy

We may collect the information you choose to provide, including:

• your name, email address, company and phone number;
• project requirements, budget, messages and other enquiry details; and
• limited technical information processed by hosting and security providers, such as device, browser, IP address and request logs.

We use personal data to respond to enquiries, prepare proposals, deliver services, communicate about an existing business relationship, maintain security, and meet legal or accounting obligations. We do not sell personal data.

When you submit our contact form, you provide the information needed for us to respond to your enquiry. Where consent is required, you may withdraw it by contacting us. Withdrawal will not affect processing already completed lawfully, and we may retain information where required for legal, security or record-keeping purposes.

We share information only where necessary to operate the website and provide services. This may include hosting, cloud, security, email delivery and professional service providers. Contact-form emails are delivered through Resend. These providers process data under their own terms and safeguards. We may also disclose information where required by law or to protect our rights, users or services.

Some service providers may process data outside India. Where this occurs, we use providers and arrangements that we reasonably consider appropriate for the service and applicable legal requirements.

We keep personal data only for as long as reasonably necessary for the purpose it was collected, to maintain business records, or to meet legal requirements. We use reasonable technical and organisational measures to protect information, but no internet transmission or storage system can be guaranteed completely secure.

Subject to applicable law, you may ask us for access to, correction of, updating of or erasure of your personal data, or raise a concern about its processing. To make a request, contact us using the email below. We may need to verify your identity before responding.

Our website and services are intended for businesses and adults. We do not knowingly seek personal data from children. If you believe a child has provided personal data to us, please contact us so we can review and take appropriate action.

We may update this Privacy Policy as our services or legal obligations change. The updated version will be posted here with a revised date.

For privacy questions, requests or grievances, email loopnine.studio@gmail.com.