Terms & conditions

By accessing this website, submitting an enquiry, or engaging Loopnine, you agree to these Terms. If you are acting for a company or other organisation, you confirm that you are authorised to accept these Terms on its behalf.

A project starts only when Loopnine confirms the scope, timeline, fees and deliverables in a proposal, statement of work, quotation or other written agreement. That project agreement takes priority over these general Terms where the two differ. Work outside the agreed scope may require a written change request, updated timeline and additional fee.

Fees, taxes, payment milestones and invoice due dates are set out in the applicable project agreement. You are responsible for paying undisputed invoices on time. Loopnine may pause work, access or delivery where payments remain overdue after reasonable notice. Any third-party costs, including hosting, software licences, domains, API usage and advertising spend, are payable by you unless the project agreement says otherwise.

You will provide accurate information, timely feedback, required content, approvals and access credentials needed for the work. You confirm that content, data, trademarks and materials you provide may lawfully be used by Loopnine for the project. Delays in providing these materials or approvals may affect delivery dates and fees.

Once all applicable fees are paid in full, you receive the rights to the final bespoke deliverables specified in your project agreement. Loopnine retains ownership of its pre-existing materials, methods, reusable components, know-how and tools. Third-party assets and open-source software remain subject to their own licence terms.

Each party will use the other party’s confidential information only to perform or receive the services and will protect it with reasonable care. This does not apply to information that is public through no fault of the receiving party, already known, or independently developed without using the confidential information.

Projects may rely on third-party platforms such as cloud hosts, payment providers, analytics tools, AI services, domain registrars or messaging providers. Their services are governed by their own terms and availability. Loopnine is not responsible for their outages, policy changes, security incidents or discontinued features, but will use reasonable care when recommending and integrating them.

Loopnine will provide services with reasonable skill and care. Except where expressly stated in a project agreement or required by law, services and deliverables are provided without warranties of uninterrupted availability, error-free operation or a particular commercial outcome. To the extent permitted by law, Loopnine is not liable for indirect, incidental, special or consequential losses, including lost profits, data or business opportunity.

Either party may end a project as permitted by its project agreement. On termination, you will pay for work completed and committed costs up to the termination date. Clauses concerning fees, confidentiality, intellectual property, liability and dispute resolution continue after termination where relevant.

These Terms are governed by the laws of India. Any dispute will be subject to the jurisdiction stated in the applicable project agreement or, if none is stated, the courts of competent jurisdiction in India. Loopnine may update these Terms from time to time; the latest version will be published on this page.

For questions about these Terms, email loopnine.studio@gmail.com.